I have active loan agreement no. Rj3016tw0034856 for my vehicle scooty pep+. I am continuously paying emi through ach mode.
For the month of may 2020, emi not deducted through ach. Sufficient balance was available on due date. However, bouncing charges were levied with particular emi.
As the amount was showing as outstanding balance so i paid the whole amount including wrong bounce charges.
But i want refund for the wrong charges.
I have also shared bank statement on mail at [protected]@tvscredit.com for reference and no entries are seen for ach return.
I have tried a lot to talk to tvs representative, but couldn't get assistance.
Request you to look into the matter on priority.
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