[Resolved] TVS Motor Company — about highly disappointed on service

 
3 Reviews
 sandy.28 on Nov 26, 2017
Iam a customer of ur company. I have purchased a tvs apache in the month of february 2017. From the starting i have giving my bike for servicing at the susheel tvs nizampet hyderbad.. Bt every time iam highly disappointing the service.. At last recently i have giving for paid service at the same location bt this time they have given me with water wash nothing has done to the bike.. Iam highly disappointed on ur service. Is this the way you treat ur customers... I have called them on this issue but no one given proper response.. I thought that tvs company is good at service to customers.. But my thoughts wer false. Pls resolve my problem and take severe action on susheel tvs nizampet.. If not i may raise the complaint to high level...
Complaint marked as Resolved Dec 28, 2017

Complaint Status


[Nov 26, 2017] TVS Motor Company customer support has been notified about the posted complaint.
Verified Support
TVS Motor Company Customer Care's response, Nov 27, 2017
Pl send mail to service.support@tvsmotor.com with following details,
Contact no :
Alternate Contact No :
Vehicle Model :
Vehicle Reg No :
Date of Sale :
Date of Last Servicing :
KMS Reading :
Complaint comments  2 Comments     Updated: Share0Tweet0Share0

Comments

I purchased a tvs apache 160 on 8 oct 2017. 45 days had gone but i was not found my Rc paper by dealer...
what is the solution now?
I have given my scooter for servicing after that they did not given me ride to check whether all r in good condition...after servicing I found that my shooter's front bonet is damaged which were not there before.. So please take action against that... As you are promising us to be a happy customers...

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    TVS Motor Company - about highly disappointed on service