[Resolved]  Tvs Motor Company — about manufacturing defect in many parts of bike such as chain sprocket, sensors and etc

Address:Lucknow, Uttar Pradesh, 226005
Website:www.tvsmotor.com

Respected sir,
Myself vishesh kumar singh, on 25/08/2017 i had purchased new apache rtr 200 4v. I had an complaint regarding chain sprocket noise, gear sensor, speed sensor and etc. After service it has produced very bad noise, they tell me to buy a new chain set. My question is why don't i buy a new chain sprocket set because my motorcycle is in warranty, then again i have kept for a 4th free service on 24/03/2018, i have a minor complaint regarding chain noise but after service its a very major problem started, but till now my complaint was not rectified and main thing after service there is no feed back call from tvs motor company.

My contact number is [protected], [protected]

My bike registration number is up32jb1466
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May 13, 2018
Complaint marked as Resolved 
TVS Motor Company customer support has been notified about the posted complaint.
Verified Support
Mar 29, 2018
TVS Motor Company Customer Care's response
Dear Vishesh,
We regret the inconvenience caused. Our service team will get in touch with you at the earliest to discuss this further and ensure adequate resolution of your concern.
Warm Regards,
TVS Motor Company
Verified Support
Apr 02, 2018
TVS Motor Company Customer Care's response
Our team tried connecting you but were unable to contact you. We request you to kindly share your alternate contact information and email id.
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    +91 44 2827 2233 [Regd. Office]
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    Jayalakshmi Estates 5, Floor 8, Haddows Road, Chennai, Tamil Nadu, India - 600006
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