Tvs Motor Company — advance payment fraud

Address:

Bangalore, Karnataka, 560037

I purchase my vehicle tvs jupitor in 9 april 2018 from trijal tvs, marathalli, bangalore. Due to some accident in 8 august 2018, some parts got damaged. I went to service center trijal tvs, marathahalli, bangalore, he told me come to some other day due to insurance surveyor unavailability. So i decided to bear the expense from my pocket and will apply for reimbursement. Finally trijal tvs given estimate on 22nd august 2018 and paid advance of rs.8000 on 28 august 2018 for some spare parts, they told me that it will take 5 days for logistic of spare parts and will call you once it delivered. I did not receive call after waiting of 7 days, even tried to call almost 8 times but not responding even the call. So i went to workshop to check the status he told it will take 2 more days we will call you 11 sep 2018 but till now not the single call i got from tvs. Even i am trying the concerned person number, he is not picking the call. Almost i went more than 10 times, but not getting any reply from tvs, always got false promise of next date. I dont want any service from tvs only need my money back.
Please look into that issue.