| Address: | Oceanic tvs, jivraj Park ahmedabad, Ahmedabad, Gujarat |
Hello team, consider this as an informal copy of complaint I am going to file in consumer court.
On 5th September 2019, I purchased a scooty, oceanic tvs branch and agents there were yash vania and shubham.
They did not give me invoice and insurance and particularly asked cash not card, they abruptly said we can not accept cards we have no machines.
Half cheque and half cash was also not accepted, we can Google pay.
5 days after purchase I called in shubham for invoice and insurance against manual receipt he and his colleague yash vaniya had given.
They said as system are under maintenance can not take print for next 4 to 5 days.
I then called in for customer service online, they gave me regional manager sanjay kumar bishals number and he took over the matter.
He called in regional support ravi he had and asked him to follow up.
Ravi and sanjay have assured me that they would get the papers arranged by evening and still waiting for it. Once I get this, mental harassment against women customers and making their life hell when ready to give money would be filled against shubham and yash.
Shubham even dared to call me on personal number and threaten me that how can I make a complaint.
Tvs did not expect this degraded staff at your authorized contact centre.
They made me pay 74500 for that jupiter even when purchased on cash.
Let's hope ravi and sanjay get this fixed as they sounded genuine persons.
Now shubham and yash are saying they can get my papers ready by evening.. Hypocrisy at its height.
If tvs does not contact me or take this up and support agents like yash vaniya and shubham this is going to consumer court and also a police complaint.
My Jupiter classic is under name raina Mehta.
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