TVS Motor Company — Apache 200 4V Faulty given to me
RaRaahul Manral on Jul 8, 2017
I currently I have Apache 200 4v mat black, Chassis no- MD637BR19H2B03154, Registration no- DL11 SR 8561, bike run only 1752km.
I am an existing user of TVS Apache 160 Fi past 9 years. And all tvs member know that, 160 Fi bike having a major fuel pump issue. After selling my 160 Fi bike,
I purchased an Apache 200 4v bike on 8 June 2017 from MCR Enterprise. On the 2nd day of delivery I got a heating issue. Sales manager Kishan told me that after 1st service, It's resolved by itself. As per Apache user manual, I have done my 1st service at 520km in Sabarwal tvs rithala on 18 June 2017.
After the 1st service I got missing problem in rainy day bike continues 2 days (19 June to 20 June 2017.) I was in speed of 70 to 80 in middle of highway, I am very close to the accident that day more than 2 - 3 time, because of the sudden missing problem.
I ask to service manager to about two problems, And they very casual, "lei Ana service center" Due to my busy schedule, I took my bike to Sabarwal tvs rithala on 3 July. I spend my full day. And the multiple followup end of the day they return my bike. After sometime service manager told me that same issue on carburetor. They clean it. After washing bike has again missing issue. Service boy did something on my bike and it returns to me.
On 6 July 2017 bike gives me again missing problems in rainy day. And I meet with an accident because of a sudden missing. I return my bike to Sabarwal tvs retail on 7 July. And they told me they not able to repair the bike till 12 July.
If I am paying for you 1.6 Lac, I want from you a reliable product.
So, sir I don't need this kind of bike.I cannot tolerate this bike anymore. I want my money back. I will attach a pic of related documents. And I have some videos of this bike, I will share it with you and social media sites.
[Jul 08, 2017] TVS Motor Company customer support has been notified about the posted complaint.
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