Tvs Motor Company — authorised workstation is not trustworthy

Address:

CHIKANGHAR, Thane, Maharashtra, 421301

Hi, i have done amc of my wego mh05 aw 4378 with supreme automobiles authorised dealer of tvs motor company ltd. And accordingly i had given my vehicle for servicing at tvs workshop adharwadi kalyan on 29 august 2019 in the evening at around 5.30 pm for regular service. Service advisor said when the vehicle is ready you will get a call. I received a call same day at around 6.45 pm that the vehicle is ready. But i had informed them that i wont be able to collect the vehicle today and will come tomorrow when the whorkshop opens. So he said to come me at 10 am. Accordingly when i visited to collect the vehicle, i saw that the vehicle washing was not done. When i had asked for the advisor, they said he is on weekly off. Then i asked for the works officer. So they said that the works officer is on weekly off. So no responsible person was available. I feel that my vehicle is not been done servicing and it is been given as it is. Because their is no performance been seen in the same. I would request immediate action should be taken against the same.