Tvs Motor Company — authorized tvs service center - dapodi

Address:Pune, Maharashtra, 411035

Hi,

I am trying to write a letter to the Century TVS service care (Dapodi) where serviced my bike after my bike was starting in the middle of the road. The work done on the bike was half-assed and I am pissed.
1. A month back my Apache RTR 160 (MH12 NF9560) had a starting problem in the middle of the road when Dapodi service center guy toed my vehicle to the service center.
Then he did some repairing and the bike started.
2. On very next day again I had the same problem and I am again pissed in the middle of the road, again toed my vehicle by myself at night to service center Dapodi, this time I serviced my bike, changed the battery as suggested by service center guy.
3. On very next day, again the same problem and I am again middle of the road. Called Dapodi service center they toed my vehicle to Dapodi serivce center and this time they changed some starter COIL
4. Very next day again same routine. My bike was starting again I am in middle of the road, called service center Dapodi, they toed my bike and this time they changed entire wiring of the bike.
5. Now I was in the impression that this will not happen again but as again today (yesterday only I taken my bike from service center) I was going to office and engine switched off in the middle of the road.

Last 1 month I was struggling with my bike and service center guys don't know whats going on with my bike they are just randomly changing the bike parts. I almost spent my 7000 rs till now and level of frustration is unbearable now.

In Entire one month its just my regular routine now to take my bike on Saturday and return to them on very next Sunday or Monday.

The garage is supposed to be one of the best in Pune but my experience has been nothing but hassle. Also, I want to convey disappointment, dissatisfaction, and a resolve to have my bike issue worked out. How can I get this across in a letter? Can someone help me out with this please?

In addition to this, I brought my bike from Century TVS Wakadewadi show room and its not even been 2 years.
Was this information helpful?
No (0)
Yes (0)
TVS Motor Company customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    TVS Motor Company
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    16%
    Complaints
    5290
    Pending
    0
    Resolved
    825
    TVS Motor Company Phone
    +91 44 2827 2233 [Regd. Office]
    TVS Motor Company Address
    Jayalakshmi Estates 5, Floor 8, Haddows Road, Chennai, Tamil Nadu, India - 600006
    View all TVS Motor Company contact information