[Resolved]  Tvs Motor Company — below quality product sold as new and disappointing dealers behavior

Website:TVS motor

Purchaseed a TVS jupiter scooter from SNC through Pranay Auto Nerul, first of all vehicle was defective, within few Kilometers riding scooter got stuck, fuel started falling though only half tank was there and filled fuel from reputed Petrol pump by me, as I stay here in a rented flat so Pranay auto was fully lusty and thrusty to collect without address proof charges though I have clearly mentioned that I know vashi RTO agents and I will manage if any issue occurred due to rented agreement submission, its a very disappointing experience I have got after purchasing this jupiter from Pranay Auto Nerul sector 10 Navi Mumbai, district - Thane, Maharashtra...SNC motor should deal with this type defective scooter and Mr. Naik's attitude and behavior was very disappointing and rude, he felt happy to harassed me.. People should think twice before deal with these types of dealers and products.

Very much upset, thinking I made a big mistake, I should not go for Jupiter and avoid these dealers

With Best Regards,
Tanmoy Chowdhury
[protected]
Was this information helpful?
No (0)
Yes (0)
May 29, 2018
Complaint marked as Resolved 
TVS Motor Company customer support has been notified about the posted complaint.
Verified Support
Apr 28, 2018
TVS Motor Company Customer Care's response
Dear Tanmoy,
We regret the inconvenience caused. Our service team will get in touch with you at the earliest to discuss this further and ensure adequate resolution of your concern.
Warm Regards,
TVS Motor Company
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    TVS Motor Company
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    16%
    Complaints
    5290
    Pending
    0
    Resolved
    825
    TVS Motor Company Phone
    +91 44 2827 2233 [Regd. Office]
    TVS Motor Company Address
    Jayalakshmi Estates 5, Floor 8, Haddows Road, Chennai, Tamil Nadu, India - 600006
    View all TVS Motor Company contact information