Tvs Motor Company — Bike Service scam

Address:

SPS tvs, Mettupalayam 641301

I'm Aravindhan from Mettupalayam, Coimbatore. I bought tvs apache 160 4v twin disc on june 2020 in SPS tvs Mettupalayam. Recently i faced engine cut off issue while running and also at slow speed. Last week I left the vehicle in above mentioned service centre for cut off issue and oil service. They quoted a bill of 1500₹ for general service, oil change and injector cleaning. At the end of the day they informed that the problem was not resolved. Need to change the injector which costs 1800₹. I asked how come an injector gets damage in a very short period. My vehicles odo reading is 14000 only. They don't have a proper explanation. I just paid and left there. Took my bike to a local mechanic. He checked and told me that the air filter was clogged with some kind of dust sediments and also the plug was blocked. He replaced it and cleaned the air filter now the engine cut off problem is resolved. Directly from there i went to showroom and asked what are the checkups you done in general service. They don't have a proper answer. They charged me 550 for this but didn't checked the air filter. Now I paid extra 400₹ to local mechanic. The service advisor and mechanic are not knowledgeable to this work. This is the 3rd time I'm facing this kind of improper services in that service centre. Kindly take actions accordingly to my complaint.