| Address: | 560032 | | Website: | www.tvsmotor.com |
As already mailed subject "unprofessional & irresponsible behavior towards customer"
Dated 29th sep 2018, against prakruthi tvs service centre,
As per your mail & verbal communication from prakruthi tvs service centre,, ganga nagar, banaglore still there is no resolution been provided.
Just to summary up, how i was brain washed &
1) made to pay higher amount of insurance renewal amount for less idv & removed the add on benefit of zero depression.
2) how can any such big organization ask for renewal charges.
I had just gone to inquire about insurance renewal which was still persisting, without any further questions the lady asked me to produce xerox copy. When i said i will mention the policy number she was not ready to accept it. I let it go & submitted the xerox copy without any further questions she renewed my insurance i was looking for best offers.. This too in vain. Then she started asking me additional 50 rs as a renewal fee, this time it was above my patience as how this center fools the customer.. When i questioned her where is it mentioned in the receipt she did not have an answer & said for me she will discard this.
I was been told by tvs team they are looking into matter but no further updates, i have send a reminder too but no reply.
I am still awaiting from prakruthi resolution step. Was this information helpful? | 
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