Tvs Motor Company — Complaint against Service advisor

Address:

Maharashtra Thane Mira Road matrix motors service center

This is Salman I had come to check the tail light of my tvs Jupiter Scooty at TVS SERVICE CENTER IN MAHARASHTRA THANE MIRA ROAD MATRIX MOTORS SERVICE . I was advised to get a job card which I did. The service advisor named Rajiv Pandey took the job card of the person behind me . When I asked him why did he do that he told me the person had come 2 hours ago. On that I told him this person was standing behind me to get his job card so why did you skip my job card and took his. He was completely incapable of answering my question and continued to carry on his work with the other person job card. This is total lack of customer service and such people should not be a part of the organisation and they are destroying the brand image . I would like someone to contact me and look into this matter asap .