[Resolved]  Tvs Motor Company — complaint against the delay of 3rd year insurance policy

Address:741101

I am writing this letter to request a quote from your company for comprehensive insurance for my motor cycle.
I am writam saha. I have bought a motor cycle, apache rtr 180 (Reg no-wb52ac2899), from tvs credit finance, which lone agreement no is k03054tw0061109. According to the contract motor cycle insurance benefit is 3 years. But for 2 years i have got the benefits. The expire date of 2nd year renewal is 15/05/2018.
For the 3rd year renewal i have applied a notice to my nearest tvs centre but i have not get proper result from them.
Company has inform to me by a mail that the request will be processed within 8/6/18 at 11:30 a. M for eligible cases and which is not satisfied by me, because i cannot use my bike for my important purpose.
I will be highly obliged to you if you concern about my important problem.

Thanks & regards.
Writam saha,
Krishnagar, nadia
Ph no-[protected]
Dated on-22/05/2018
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Jul 3, 2018
Complaint marked as Resolved 
TVS Motor Company customer support has been notified about the posted complaint.
Verified Support
May 24, 2018
TVS Motor Company Customer Care's response
Dear Writam,
We regret the inconvenience caused. We request you to kindly share your dealership details so that our team can look into your issue and ensure adequate resolution of your concern.
Warm Regards,
TVS Motor Company
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