Tvs Motor Company — complaint for my service and issued | |||
Respected sir/madam I self amit prakash jadiyar i send a mail regarding for my vehicle mh 02 en 8157 apache rtr 2004v service, part issued, and complaint and rusting. My complaint : 1. Lhs panel on scratch :- when i purchase my vehicle from abhishek tvs 17 aug 2017.6.30pm. Taking delivery and that time it's late evening so can't see scratch on my lhs panel second day morning i seen a scratch on panel i send a photo also and scratch is already round tick mark that means my bike was already damaged in godaam or plant, after few days i went to the visit showroom for receives my documents i ask that complaint. He or she says when i come first service that time i resolved your complaint but 15/09/17 he says part not available i order the part and receiving after 10 to 15 days then call u but noe today 13/11/2017 he says again part not received and says i will call so many time but he says i c hmm and call u back but he never call him. 2. Front brake spoungee :-my brake was spoungee i complaint and he says your brake is ok and i taking delivery my vehicle and again see same problem then i leave the my vehicle and taking second time and he resolved my problem but he says first i can't replace will repair and charged for brake silver stick 300. `can u please says when i drive guss i accident so who taking my responsible for my life. `please says when my bike in warrenty we he charge me. And u know my apache 200 it's 21 hp bike doubkedisc. And it's major problem front brake issue and u r person says this type of reply first repair and then replace please reply. 3. Battery acid leakage :- This battery acid damage my gear box upper side nut bolt it get like fungus i visit again and says this problem he says resolved your problem and i next day evening i seen again he leakage and he damage my silencer pipe or exchaust pipe get white it totally effective for my color i send u r photo and reply me. 4. Rusting for my chasise.:- My chasise get white for leakage battery acid can u please send what can i do sir my brother was purchasing rtr 160 5 years before when u r beast was launching a new in the market but after 5 years he can't facing any issued about he rtr 160. Now i purchasing u r vehicle be for 2 month and i see this type of so much problem so what can i do. Can u please repaint my vehicle i send ur video and photo also. Reply me. 5. Showing on my cluster meter Chk your gear sensor :- When drive in traffic my bike was in 1 gear and in meter showing netueal gear one day after i went to the virar highway i m in 60 to 70km speed again he showing 3 gear and i m in actual 5 gear. When he showing a message wrong gear indicator i shift every time 3 to 4 and 4 to 5. Please reply me. Sir can u please says what can i do for this type service from u r authorized service centre i purchased my vehicle from abhishek tvs my service and all kind problem also visit to abhishek tvs can u please resolve my problem and reply me i[censored] r not resolved my problem and my issued or complaint then why i advised to my relatives and my circle purchasing tvs product. I m waiting for u r reply or call Contact no - [protected] Amit prakash jadiyar Was this information helpful? | |||
TVS Motor Company customer support has been notified about the posted complaint. | |||
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+91 44 2827 2233 [Regd. Office]
Jayalakshmi Estates 5, Floor 8, Haddows Road, Chennai, Tamil Nadu, India - 600006
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