Address: | B-13 TNHB Colony, Murugan Nagar, Peelamedu, Coimbatore, Tamil Nadu, 641004 |
What a horrible service from the vishnu tvs dealer, coimbatore.
I bought a tvs scooty pep from vishnu tvs, coimbatore.
Took the delivery at 7 in the evening on 14 feb 2019.
Next day in the daylight when i saw the vehicle saw damages to the body in the front and side under.
Took back the vehicle on 19 feb 2019 for rto registration purpose. Handed over the vehicle to mr. Sakthy and informed him about the damages. He assured that the parts would be replaced and delivered to me on the evening on 20 feb 2019.
I went back for collecting my vehicle on 20 feb 2019 evening at 6pm. I found the damaged parts were not replaced. Escalated the issue with mr. Arun (Sales supervisor i guess). He again assured me that he would replace the parts and delivery the vehicle at my home on 22 feb 2019.
To my surprise he calls me at 7:20 in the evening on 22 feb 2019 and checks with me if i was ckmkng over to collect the vehicle. I reminded him that he had promised to deliver the vehicle to my home. He agreed to it and said he would delivery in short time.
I waited till 8:20 pm, and called back mr. Arun to check the status. He did not pick the call. He called me back after few minutes anx said that the vehicle was not yet ready, and promised me to deliver tomorrow by 10:00 am.
I am sure your vishnu tvs does not take his customers seriously.
I hope the management takes appropriate actions and get my vehicle delivered to me tomorrow. Was this information helpful? |
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