[Resolved]  TVS Motor Company — dealer non compliance

Address:Bangalore, Karnataka, 560006

Myself pramodh gowda purchased a ntorq scooter on 1st march 2018 from kubera tvs, bangalore payment of 74, 500/- cash was made on the same day with a promised delivery of 15th march. But it was not complied and that day srinivas from kubera tvs called and said they can't deliver on 15th a promised... As we are mythological on dates srinivas agreed to deliver on 18th march with a penalty of getting me a number 1155 in the rto. But to my surprise i got the scooter delivery on 18th but till date they have not registered my vehicle with rto and now they r demanding extra money for this.. As per their commitment they are supposed to do it free of cost but now they are denying... I wish to lodge this complaint on kubera tvs bangalore
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Apr 30, 2018
Complaint marked as Resolved 
TVS Motor Company customer support has been notified about the posted complaint.
Verified Support
Mar 25, 2018
TVS Motor Company Customer Care's response
Dear Pramodh,
We regret the inconvenience caused. Our sales team will get in touch with you at the earliest to discuss this further and ensure adequate resolution of your concern.
Warm Regards,
TVS Motor Company
Complaint comments 

Comments

I had purchased TVS Ntorq 3 days back in HRITUK SHOWROOM, in Bangalore.
As entorq is new vehicle they are saying as no accessoires is not developed yet.
They are not even responding to the situation i got in by them as they didn't give any of the documents necessary for riding (Temporary Registration, Insurance).

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