TVS Motor Company — Dealers inhuman service

Chandrasekar Subbiah

from Visakhapatnam, Andhra Pradesh

Address:

Dindigul, Tamil Nadu

I'm chandraseker Dindigul. I have a tragic episode regarding your Dindigul dealer service. It was some years ago, I took delivery of one new moped. I had taken my daughter along with me. She was so ecstatic that she insisted that she would drive the new moped on her own. I obliged and I was riding my scooter ahead. After some distance I looked behind and found no trace of her. I got frustrated and went in search of her. She was simply pulling manually the moped with everyone on the road looking at her. The moped had run out of fuel after covering a kilometre or so. I could never forget the akward feeling in my life. So also my daughter. When I took up the matter with the dealer, I was told that they used to deliver the vehicle with only 200 ml of petrol. Why this complaint so belatedly?. Today I happened to see a news item in Dinamalar that TVS motors stand first in customer service. What a fun!

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TVS Motor Company customer support has been notified about the posted complaint.

Apr 29, 2017

Updated by Chandrasekar Subbiah I'm chandraseker Dindigul. I have a tragic episode regarding your Dindigul dealer service. It was some years ago, I took delivery of one new moped. I had taken my daughter along with me. She was so ecstatic that she insisted that she would drive the new moped on her own. I obliged and I was riding my scooter ahead. After some distance I looked behind and found no trace of her. I got frustrated and went in search of her. She was simply pulling manually the moped with everyone on the road looking at her. The moped had run out of fuel after covering a kilometre or so. I could never forget the akward feeling in my life. So also my daughter. When I took up the matter with the dealer, I was told that they used to deliver the vehicle with only 200 ml of petrol. Why this complaint so belatedly?. Today I happened to see a news item in Dinamalar that TVS motors stand first in customer service. What a fun!