[Resolved] Tvs Motor Company — defected bike given | |||||
Hi, On 14th sep 2017 purched a tvs rtr 200. After one week faceing many more problem. Going varius showroom they found my bike have problem, some services center guy said that the bike is manufecture defected. Every week going to you services center they found part problem and change now alredy 5 month happen still same problem happen still my bike is not ready. Last 2 nd feb 2018 raise a complain tvs guy comeing (Niogi (Tm) & susanto (Trainer of tvs). Susanto working on bike try to solved gear sensor, back wheel noise, chain noise & engine noise. After long time he solved only gear sensor problem & change the chain adjuster but chain noise not resolved & main problem is remaining engine noise not solved. Then the both guys (Niogi & susanto) are said that the engine noise is normal for rtr 200. They alredy know the bike engine problem. After 5 month of harassment & lote of petrol & time they said rtr 200 is. Is this excepted?. Today i reacived a call form mr hr barma & he said that sir we are change your bike engine. He knows every thing the bike have menufecture defected. I told him that i don’t want to change any single parts mane more parts alredy change i just want a nes bike of riplesment of my bike then he discunnected the call. My bike is runing on 4234 km but 80% of km going to services center for problem solution. My nearest services center distance is 35 km, every day 250 to 300 rs petrol destroy + time +money+harassment. They all know the bike have problem still they are harassing me. Please help me i am fedup of tvs. Was this information helpful? | |||||
Apr 19, 2018 Complaint marked as Resolved TVS Motor Company customer support has been notified about the posted complaint. Verified Support Mar 05, 2018 TVS Motor Company Customer Care's response Dear Chattu, We regret the inconvenience caused. We request you to kindly share the dealership details so that our team can look into your issue and ensure adequate resolution of your concern. Warm Regards, TVS Motor Company | |||||
Add a Comment | |||||
16%
Complaints
5290
Pending
0
Resolved
825
+91 44 2827 2233 [Regd. Office]
Jayalakshmi Estates 5, Floor 8, Haddows Road, Chennai, Tamil Nadu, India - 600006
Post your Comment