TVS Motor Company — defective battery - tvs jupiter

Address:

TVS Motor Company, 411027

Hello,

I bought tvs jupiter standard version last year in august.
It had some start up issues which got sorted after few regular follow ups with the center i purchased it from. Now just after crossing an year, self start is totally gone. When checked, the service center guys told me battery is dead and needs to be replaced and since it has crossed an year it can not be replaced by the company.
What is this? Who makes batteries that only last an year and few more days.
They gave me a vehicle with defective battery.
Just to mention, i have a substantial running with my jupiter so it cant be said that it happened because it was idle for too long.