Tvs Motor Company — defective vehicle

CONSUMER ADVICE CENTER

from bhubaneswar, Odisha

Address:

Khordha, Odisha

I have purchased a TVS Ntorq 125 on 17th of February 2019 from Sai Autoworld showroom, khandagiri, Bhubaneswar, Odisha.
The vehicle is having starting problem . The selfstart button is not working all the time .
We have contacted the showroom owner regarding the same . He asked us to drive the vehicle everyday. I don’t think that is the solution . They have sent a mechanic too, it took him five attempts to start the vehicle .
I am not sure whether all NTorq model has the same problem Or, the piece I have bought is defective. If all NTorq model has same problem I want refund of the paid amount. If only my piece is defective then please give me a replacement as soon as possible. Everyday I am facing trouble and I have not bought a new vehicle to go on taxi everyday.
Attached is the Money receipt, Tax invoice .

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TVS Motor Company customer support has been notified about the posted complaint.