[Resolved] Tvs Motor Company — delivery details not provided | |
Hi tvs team I have booked a tvs ntorq at kubera motors at bangalore, they assured Me they will deliver it within 15 days. (Assured by yogesh). But when i call them for inquiry after 20 days, they don't respond. When they receive call they say we will get back to you in 10 mins but They don't call back ever. When i asked them i will call customer care about such behavior they Say do what ever you like, they say you can go ahead and cancel you Booking. (This was said by a manager named kulkarni) My point is you guys are taking advance of 5000 rupees and keeping it From crores of customers like me and earn good interest from that Money and when its time to deliver you say go ahead and cancel the Booking. This practice is being done intentionally just to earn money in the Form of interest. Even the tvs customer care number is always busy. The dealership is taking full advantage of such practice. So i have raised a complaint at consumer court and i have been Directed by consumer court to draft this mail along with the case Number if the issue continues action will be taken. Case number:717112 Was this information helpful? | |
Jun 20, 2018 Complaint marked as Resolved TVS Motor Company customer support has been notified about the posted complaint. Verified Support May 07, 2018 TVS Motor Company Customer Care's response Dear Praduiman, Our team is looking into your case. We request you to kindly allow us some time and be rest assured your concern will be addressed to your satisfaction. Warm Regards, TVS Motor Company | |
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+91 44 2827 2233 [Regd. Office]
Jayalakshmi Estates 5, Floor 8, Haddows Road, Chennai, Tamil Nadu, India - 600006
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