[Resolved] TVS Motor Company — facing problem for replace battery

 
1 Review
 maneprajyot on Oct 11, 2017
I brought tvs jupiter zx but my battery has damaged within three months of buying. Many time i visited contacted with amco authorised service provider but they are not supporting. They are asking rs. 230 as a replacement charges without any bill/invoice. Tvs service center is also not supporting as they are saying we can not do in that. Please look into this otherwise i will take legal action.
Complaint marked as Resolved Nov 12, 2017

Complaint Status


[Oct 11, 2017] TVS Motor Company customer support has been notified about the posted complaint.
Updated by maneprajyot, Oct 11, 2017
Amco authorised service provider Name : Jog amco battery (Kalyan west) 421301
Verified Support
TVS Motor Company Customer Care's response, Oct 12, 2017
Dear Customer,
At the outset we thank you for writing to us and for the opportunity to assist you. We sincerely regret the inconvenience caused to you. We request you to provide us the following details to help us to serve you better.
TVS Motor Company's Dealership Name / Location, Date of Purchase, Kilo Metre Used.
Kindly revert back as soon as possible for speedy action
For any further clarifications or support regarding service please feel free to contact the undersigned.

Team Service Support
TVS Motor Company LTD.,
Hosur, Tamil Nadu
Extn No : 3246 / 3236 / 3235 / 3207
Direct line :[protected] / 270036 / 270035 / 270007
Updated by maneprajyot, Oct 17, 2017
Still action has not been taken against amco battery service provider
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    TVS Motor Company - facing problem for replace battery