TVS Motor Company — first service not done properly

Abhijit s nabar

from Mumbai, Maharashtra

Address:

THALY TVS, 825 (A) PLOT SY NO 125/ 2A, NH-17,PORVORIM GOA 403521, 430521

I had given my tvs scooty pep plus for servicing at thaly tvs porvorim. After servicing while recieving bike i found oil refill plug was fully loose and tuning done was very fast leading to vibrations of bike. Oil was dripping out of oil plug.

Same was informed to service advisor (SIDDESH) who was not at all technically knowledgable and works manager (RAVIKANT SHETYE).

If this bike was recieved by layman having no technical knowledge than he could have met with accident or damaged his bike due to oil leakage.

I want feedback on what actions are taken for this casual approach of above persons.

Very sorry to ssy that such people will put the TVS Brand down in eyes of people.

Also they had charged me money for oil (220) and some battery terminal solution costing rs 40.

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TVS Motor Company customer support has been notified about the posted complaint.