Tvs Motor Company — Fraud with my Down Payment | |||
I bought one TVS Apache RTR 200 4v From Triton Motors from Bangalore. I had paid 96000 as down payment and rest was financed by TVS Credit. The dealer just shared the transaction invoices. Dealer not sharing the breakup invoice. When I checked with TVS Credit, I found that dealer mentioned 92411 out of 96000 and for rest 3589 INR amount no one clarifying. And whenever I reach out to them they keep on saying that they are investigating and from their side they never reached out to me. Dealer trying to adjust the difference amount in Smart card fee and number plate charge. But Smart card fee already charged in Road tax and Number plate amount was paid separately as cash and for which normally they don't share invoice. Please help me and suggest what to do next. Regards Amar Was this information helpful? | |||
|
TVS Motor Company customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
16%
Complaints
5290
Pending
0
Resolved
825
+91 44 2827 2233 [Regd. Office]
Jayalakshmi Estates 5, Floor 8, Haddows Road, Chennai, Tamil Nadu, India - 600006
I have checked with TVS Credit and as per them the showroom took more money as down payment from my and declared less to TVS Credit. Due to which I had provided more loan and I had to pay more interest and also the show room not providing me the justification on the difference amount.
1. I had paid INR 96960 as down payment with receipts. I had also paid extra amount as cash for which they did not give any receipt and they said these amounts will be for RTO and Number plate for which they don't give any receipt.
2. The showroom declared only INR 92411 as the down payment and for the rest INR 4549 they are not giving any clarity.
3. They are trying to adjust the amount against Smart Card fee, HP charge and number plate charges. Where Smart card and HP charge are already part of Road Tax invoice and number plate charge already paid as cash separately.
Please help showroom not sharing the proper breakup invoice.
Regards
Amarnath