Tvs Motor Company — Grievance ID[protected]

Address:

SRI KRISHNA MOTORS TVS, Sankagiri, Salem - 637301

With reference to the above grievance ID, I have raised a complaint on 6th, Oct 2021. Grievance ID[protected]. Two days after the complaint raised, an officer came from my local TVS dealership and noted down all my queries also my mobile number and he went back saying that he will check with the issues and call me back. After few days i have been receiving a sms that come and visit the showroom. Though i have been for pooja holodays for my native i couldn't reach to the showroom. And today i have received a sms that " Dear SARAVANAKUMAR.P

Your TVS Motor Grievance ID TVS_Gr_[protected] has been closed. We hope this was to your satisfaction. For any support you may reach to us on [protected] or write to us at [protected]@tvsmotor.com referring to this ID".

They have my mobile number and with any prior intimation how may they close the Grievance. ?????