TVS Motor Company — Harassment and not repaired after 13 days of vehicle Hold

Address:

T. N Auto TVS

Hi,

This is to inform you that I have submitted my vehicle WB38AV7294 in T. N. Auto, Salap before 13 days with the sound from Engine Head.

Initially they told there is some problem of grinding in Engine head, that is the reason behind the sound from engine head. Now it's been 13 days passed and sound not decreased yet, now they want to handover the vehicle in the same condition. As per engineer it's normal to have that sound, I asked them to write the same thing on my service book but they are denying. I felt harassed and finding my fault to buy a TVS bike.

Would request to escalate the matter to next level for faster and further resolution.