[Resolved]  Tvs Motor Company — High escalated feedback - issues with jupiter

Address:Hyderabad, Andhra Pradesh, 500090

Hi team,

Initially i am glad to be jupiter family member for tvs.. But post 1 month of purchase i faced engine starting problem with my jupiter vehicle. The vehicle neither start by self start, with help of chouk nor with help of kick rod. Immediately took to service with 80kms runrate only. Even i didnt finish 1 year of warrenty and facing so many issues, purchase vehicle date (Date of purchase: 22nd july, 2015 with complete cash payment. Though we are giving regular servicing facing the same problems. Recently i have done 4th free service (21/04/2016) and today (11/05/16) my vehicle stucked on middle of road and not starting. Which is really not good and lost my emergency client meetings.
I need a service agent should come to my office at gachibolwly, hyderabad and rectify the issue within 24hrs or other wise want to take it as very serious matter.
I hop you understand how much problem iam facing with it. That is the way i am giving this feedback on the service and jupiter tvs brand.
I am realizing i chosen wrong decision to elect tvs jupiter. I complained so many times also for service related.

Vehicle details:
Vehicle num:ts07er3421
Engine num: bg$gf1601751

Vehicle purchase & service details:
Susheel motors private limited
Tvs motor company ltd.
6-19/3/5/b, opp: metro huda truck parking,
Hyderabad, telangana - 500072
Phone num: 23817646


Regards,
Pathiki madhuri
Cell number: [protected]
Land line number: [protected]
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Jun 12, 2016
Complaint marked as Resolved 
TVS Motor Company customer support has been notified about the posted complaint.
May 12, 2016
TVS Motor Company's response
Your complaint has been forwarded to Service Department
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