TVS Motor Company — I didn't get my Jupiter from the dealer

Address:	600083
Website:	www.tvsmotor.com

Dear TVS,

I am Vignesh R S, Recently i have booked a TVS jupiter (Sprakling Silver)
On APR 22 2017 in my name (VIGNESH R S) with the following dealer using FULL CASH Mode.

Prabha Associates
Authorized Main Dealer-TVS Motor Co Ltd,
No: 56, 1st Avenue,
Ashok Nagar,
Chennai,
Tamilnadu - 600083.

FYI - This is the 3rd TVS in our family, we already have one scooty pep+ and one black jupiter.

I am sorry to say that i am totally disappointed with the dealer, after i have given my money they are not responding back and they were supposed to deliver the Jupiter by 28-APR-2017 with Registration, but still they have not.

It has been more than 20 days and i have been fighting with them to get my scooter.

I have regretted that i have booked the TVS Jupiter, i should have bought something else in the first place.

TVS Customer Care is really worst, Nobody gives a damn about customer.

I have lodged my complaints 2 times to the following mail Ids
Sales.[protected]@tvsmotor.com
I have not even got a acknowledge or response from them.

I have tried to reach the toll free customer care
[protected]
It rarely works, I must have tried it zillion times but only one time it worked.

I have tired to escalate this issue to Territory manager
Prasana - [protected]
(I don't know how he has become a manager at all). he did not attend my calls, not even once.

I have tried to reach the TVS corporate offices and Sales offices
using the below no
[protected]
[protected]

I didn't get any help at all.

I am just hoping that this complaint will reach higher officials and they will take some action against this and they will help me to get my Jupiter.

Can you help me to get my Jupiter ASAP.

Here is my mobile no:
+91-[protected]