Address: | Imperial tvs,Prayagraj |
I bought TVS scooty from imperial tvs, Prayagraj in 2020. I did all the servicing of my scooty from there only, till date .Your servicing team is so bad that after 1 yr of servicing all parts of scooty seem to come loose starting from tyres, horn, battery even the fuel tank is defected.I want to ask why do u sell defective items also your management staff is so bad on behaviour and they don't take there work seriously.
It has been just close to 1 year and scooty doesn't take auto start there is some problem in battery.After two to three rounds to the service centre they admitted that during all the five servicing the worker didn't plug the battery in charge that's why it has become weak.
During all my servicing period of scooty i sat there for 5hrs and the work they did was God knows what because till next servicing something of it would be imbalanced.Even on complaining they take it so lightly and blame it on me thinking I am a female they would argue with me and treat me as a fool.
I request u to take this complain into consideration.I trusted tvs that's why I bought the item from there .I[censored] want the trust to be maintained atleast take the demands of customer seriously .I am not asking for much but atleast i paid for the thing so the thing must be done which u promised will happen under ur care. Was this information helpful? |
I am suffering with scooty so much that it stops suddenly anywhere i try starting it but it doesn't three times four times nothing happens i leave it for 30mins to 1 hour to rest and again try starting it then it shows some activity.I mean why it is happening like this in this burning summer .I can't stop it in fear what if it stops!, what if doesn't start again !
I don't understand during my first four free servicing it was alright then why at my fifth paid servicing(that costs me around 1000 rupees) it is being like that.
I request you to look into this matter it is not good for your company ignoring the functioning o[censored]r machinery, your employees behaviour and so much.I have decided that I would never recommend your products to anyone that's why Activa is much better .