Tvs Motor Company — issue with engine oil leakage after 5-10 days to purchase new apache 160 fi abs

Address:

Rithala New delhi, New Delhi, Delhi, 110059

Dear Tvs team,

I buy Tvs Apache 160Fi Abs Purchase through authorised dealer Sabharwal Tvs Rithala New delhi purchase date-20 August 2019 buyer name-Shilpa kapur & my Vehicle Registration no-DL8SCR9013, Actually issue is after delivery my new bike 5-10 days later when i clean my bike so i checked some minor leakage in gear liver engine upper part oil is leaked so i also inform to same dealer where i buy the vehicle So sales person (Mr.Mayank-[protected]) said you visit near service center to resolve the issue so my 1st service is also come so visit same to S.K.TVS Mayapuri but they mention my complaint in job card but 1st of all they not consider my complaint & not provide any washing in my 1st service so after delivery i receive feedback call(Kanika Crm-[protected]) from same service center so she said u come again for resolution for your complaint, so next visit for same so service guy check & change the some joint Rubber so as per service center my complaint is closed but again after 10-15days i check issue is not resolved so now i changed the service center because am not happy with S.k Tvs service so now i visit Dynamic Tvs matiala so same i mention my complaint in job card but they give me complete my 2nd service but not bother my engine oil leakage complaint & deliver my vehicle but after 2-3days i received call form Dynamic Tvs for Feedback so same complaint i mention again so (Mr-Arun-[protected]) said you come today for your resulution so i visit today for same but now am very shocking when they told me this is manufacture defect inside the head of the engine so am very worried for same because i spend my 1.20 lac for this bike & this is my very hardworking money which i spend for this bike so am not agree to bike engine or head of the engine because this is your company fault because no body close my issue in my 1st service & also my 2nd service & now my patience is cross so i want resoluion but not repair my bike because this is manufactured defect & i have a proof so if not provide me any positive response so fill a case against your company in Consumer court Because this is only way where i receive a justice & this is my life very big mistake i buy Tvs apache.

I also attached my Bike Registration smart card & Service center job card slip.

Thanks & Regards,
Vikas kapur behalf of my Sister(Shilpa kapur)
(M)-[protected]