TVS Motor Company — Jupiter starting problem and helmet refund

I bought tvs jupiter scooter from oceanic motors, prahlad nagar ahmedabad, in dec.2019 in 68000 rs. Including helmet, accessories, registration and insurance. But at time of delivery they said helmet is not in stock so will provide when it comes.
Since last 8 months i never get any positive response from dealer about helmet or refunds.
More of it jupiter scooter is a absurd machine. It has starting problem which cannot solve by there service centre. If you do not use scooter for 2-3 consecutive days, it will take 5-10 minutes to ignition on. And this problem i'm getting from the very first day of purchase.