Address: | Bangalore, Karnataka, 560097 |
I have purchased TVS jest, 1 year back. Its run 4 years. I missed first 2 service because of out of station reasons. I have given 3rd service from tvs sub dealer(as they say). after some time. during running condition, Strange sound came up and Kicker jammed and self start not happening. This happened during running condition. This is scary as it would caused a accident, like sudden jam while running and Luckily god saved my wife.
Now when i asked TVS showroom guys and company guy. He says. you have used extensively kicker or assembly problem.
My question is. ladies won't use kicker and only once it was used, when i showed her, for any emergency purpose. How come extinsive use of kicker.
If assembly problem, we don't do assembly. its done by showroom guys.
4000km run vehicle, we have to replace crankshaft and since we missed two service we need to pay money.
My question to tvs company. 1. what was real problem for this, since its safety problem and would caused severity because of Jamming.
2. If i missed two service, what did they do in 3rd service, did they didn't do proper assembly.
3. OR TVS engine good enough for 4000km and crankshaft thread will worn out.
Lot of mental toruture from so called sub dealer and no warranty. I was not happy with the workshop they have. They don't know to use mallet else they use hammer to parts.
They didn't give warranty and i was not ready to get it done at that pathetic sub dealer workshop.
Request. my only problem is trusting TVS Zest, which has given problem.
I don't mind paying for parts, but without knowing reason of problem.
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