Tvs Motor Company — lack of professionalism in sales executive

Address:

Bangalore, Karnataka, 560029

I have enquired about apache rtr 160 4v from matrix tvs showroom, taverekere main road, bangalore. The executive gave me the emi structure and details etc in proforma invoice also stating that the financer is tvs capital/credit. However when i went there in another week to book the bike, there is a clarification on emi which they want to get it from your tvs capital/credit and said they will get back to me. It is extremely saddened situation that it's been another week and still i have not received any response from them, instead it's me as a customer who has visited the showroom so many times. Your sales of apache rtr series might have rose to 3 million sir/madam in recent times but then let me tell you ignoring a single customer can also lead to a downfall, this is what your sales offices are serving to customers? As a customer, you are delighted to buy something new but with this kind of service or lack of professionalism, it creates a serious thought... Is tvs the right choice.
Hoping to hear from you soon.