Tvs Motor Company — loss of spare parts

Address:	560037
Website:	www.tvsmotor.com

This is in regard with the pathetic experience i had at trijal tvs, marthalli, bangalore. I had approached the representative for the replacement of my scooty zest parts which was supposed to be delivered with in 15 days sadly it prolonged to 45 days. The staff lacked even minimum courtesy of ringing up to me and update about the on going process. I had visit the showroom multiple times in order to get to know the status. Lately when i informed them of complaining online is when the action taken and parts where replaced. They fetched 8, 000 rs for the replacement of parts and the existing\older parts were not delivered to me. When contacted the representative for the same he had the audacity to tell me to "do whatever you want, your parts are sent to scrap".
Below are the details of the representative i contacted:

Inder
Ajith