| Address: | Ernakulam, Kerala, 682024 |
i recently visited tvs service centre - cochin tvs, n h 47, edapally, ernakulam - 682024, near bypass junction, for my 3rd service. After service i noticed some sound issues in my vehicle. I am getting unusual sounds when i reach 65-70 km/hr. Before the 3rd service it was not there. I addressed this issue to the service manager, but he refused to check it saying that the company is not responsible for the issues coming on the overspeed. But the speed is only 65 km/hr and he is saying it as over speed. And his behaviour was not good as a service manager. He was mocking me. And i was feeling ashamed that driving in 65 km/ hr is some sort of criminal offence. I would like to know that, is tvs jupitor made for driving under 60 km only? I didnt find anything in user manual saying this vehicle is not meant for driving over 65 km/hr. And your service manager's customer dealing is not proffessional, even unethical. He was asking like even this scooter will go over 70 km/hr? Your manager dont have trust in your vehicle, then how can i?
I was happy with the service till my last service but now i am not feeling comfortable with tvs. I am hoping a call back asap on this issue.
Tvs jupiter
Date of purchase - 14/12/2017
Chassis number - md626eg44h1l15640
Engin number - eg4lh1022582 Was this information helpful? | 
Post your Comment