TVS Motor Company — Moped Name transfer blocked in Vahan site due to "Fitment of Number plate" not entered properly in Vahan site by TVS seller

Address:

TVS Motor Company Post Box No. 4 Harita, Hosur - 635 109

This has reference to a TVS Moped purchased in 2014 (purchase bill and RC card attached) by Shri Madhabendra Mitra from Bright Automobiles Burdwan. Shri Mitra died in 2018 and since then the vehicle is not in much use. Now we have approached RTO Burdwan for transfer of ownership to the legal heirs i.e. to Smt Shubhra Mitra's (wife) and only daughter. Necessary legal documents have been submitted but the transfer has got blocked in the system due to non "Fitment of Number plate" issue, which is due deficient data entry by the seller/dealer.

I have talked to Bright Automobiles on several occasions and then have denied from doing the necessary correction and have advised for reissue of number plate at present day costs, post which they will do the fitment entry. Infact they advised to conduct the transaction through broker who have indicated charges of Rs.900/- which we have to shell out for fault at dealer point and which we are not able to accept as such.

I am approaching the company for resolution of this issue and totally wrongful imposition of that charge on the buyer.

Request to look into the matter urgently and to revert with an rational resolution i.e. without imposition o[censored]nfare charges.