[Resolved]  Tvs Motor Company — motorcycle (tvs phoenix)

Sir, i had purchased one tvs phoenix motor cycle on 31st march 2017 from rajlakshmi auto speed gangarampur d dinajpur which is an outlet of your dealer vishal automobiles, raiganj. U dinajpur w. B. The vehicle was fitted with a dead battery which i discovered instantly and pointed it out. They people at selling point said that the battery will function properly after a few days o[censored]se. But it did not. The dealer requested me to charge the battery which i did but no improvement occured. The after three months i deposited the battery with the showroom. They promised me to replace it after a few days. But it has been eleven months over and i am just being harrassed. Even i received only one servicing of my vehicle. The showroom is not functioning well and not giving proper services.
Under the above circumstances i request you to render proper that you promised while selling the motor cycle to me so that i do not need recourse filling complaint to any other competent authorities and oblige thereby.
Counting on your cooperation. I hereby attach the bluebook of my vehicle. Pl download and see the details.

Dipankar misra.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Apr 5, 2018
Complaint marked as Resolved 
TVS Motor Company customer support has been notified about the posted complaint.
Verified Support
Mar 05, 2018
TVS Motor Company Customer Care's response
Dear Dipankar,
We regret the inconvenience caused. Our service team will get in touch with you at the earliest to discuss this further and ensure adequate resolution of your concern.
Warm Regards,
TVS Motor Company
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    TVS Motor Company
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    16%
    Complaints
    5290
    Pending
    0
    Resolved
    825
    TVS Motor Company Phone
    +91 44 2827 2233 [Regd. Office]
    TVS Motor Company Address
    Jayalakshmi Estates 5, Floor 8, Haddows Road, Chennai, Tamil Nadu, India - 600006
    View all TVS Motor Company contact information