Tvs Motor Company — Negligence of TVS showroom

Address:

Bangalore, Karnataka

1) I have purchased TVS Jupiter on 07/04/2015 in Matrix Motors, Thavarekere Main Road, Bangalore( Invoice No:6). Chassis No: MD626BG46FIB57672. I have submitted the proper documents while buying the tvs jupiter but showroom people have given documents of another person to the RTO Office because of which I have not yet got Registration Card. But the question is on what basis they have given Number as KA01-HJ-9962. Now when I have contacted show room about this they are asking for money again to process the documents. First of all I was expecting apology from the show room but instead they are asking money.. which is very rude.. show room people made a mistake but why I should pay the money. If vehicle number gets changed then showroom responsibility to give me new IND number plate( for which again they will ask money ). 2) I have driven the tvs jupiter in bangalore good condition road for about only 1500 kms but tvs jupiter petrol cap has come out.( I had told during purchase itself that cap is not in good condition but they convinced me that it won't create problem ), but now show room is telling they don't have stock of petrol cap, I have been following up for petrol cap past 15-20 days but they are telling no stock and it will come in one or two days. I am worried because in bangalore it is raining every day water will definitely enter into vehicle and create bigger problems. Now I don't why did I purchase this vehicle from TVS. Thanks for the very nice experience. Regards, Sukruth Grandhi [protected]@gmai.com [protected]