Tvs Motor Company — new bike stopped working thrice in between road

Shivabaran R Gupta

from Ahmedabad, Gujarat

Address:

Ahmedabad, Gujarat, 380013

I am mentioning details of my bike.
Owner name-Shivbaran Gupta
Engine no.-NF5HH1475783
Chasis no.-MD625PF58H1H73600
Model no.- TVS SPORT KS SPOKE BS4

I have purchased this bike before 3 months and bike stopped working in between the road three times. I am suffering due to this bike problem. We had purchased this bike for our convince but it seems onerous on us.

Please do help us from these. Bike is having 5years or warranty.

But I think this bike need to be replaced but representative of company said it can't be replaced.

I know that in warranty products are not replaced but if these kind inconvenience is there then some proper resolution is to be provided.

Also when I put vehicle for its repair they take a week for repair giving excuse that they don't have parts for this bike.

Suppose I am.going on long rout and if that time vehicle stopped all of sudden the who is going to help me.

Please do the needful on this

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TVS Motor Company customer support has been notified about the posted complaint.