Tvs Motor Company — no one to receive for service

Address:

Tiruchirappalli, Tamil Nadu, 620001

I went to service my tvs wego to the service pla center near cantonment. Though the timing mentioned there is 7 am but there is non one to say a word till 8.45. No one was present there to reply any of our queries. The security said that more than 60 of the staff had gone for a picnic and it is a doubt that there will be service today. If this is the reply how can we rely on tvs. Kindly take necessary action to rectify this type of inconvenience in future, for which we would be grateful to you.