[Resolved]  Tvs Motor Company — no spares available

Address:560099

Dear tvs,

I feel really bad to inform that i haven’t been very dejected in buying a tvs product. I[censored] can’t provide proper spares why do you even launch the product in the first place. My bike is lying in the corner useless after jus 15 days. Is this how you treat the customers.
Please let me know if you can provide me the spare or not. I have enquired many showrooms and no one seems to have the spares catalogue. Only kubera tvs in hsr layout tried to help me out but you guys have not even replied back to them yet. Consider this a sincere request and please provide the spare asap. Plese don’t loose customers like this tvs.

Bike : apache rtr 200 4v
Spare needed : rear abs to brake pump hydraulic line
Reg: ka51 hc0334
Kms done : 800
Spare part num:n9114490

Thanks and regards,
Nithin

Sent from my iphone
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Jun 17, 2018
Complaint marked as Resolved 
TVS Motor Company customer support has been notified about the posted complaint.
Verified Support
May 04, 2018
TVS Motor Company Customer Care's response
Dear Nithin,
We regret the inconvenience caused. Our service team will get in touch with you at the earliest to discuss this further and ensure adequate resolution of your concern.
Warm Regards,
TVS Motor Company
Complaint comments 

Comments

I received a call asking for the spare I need but the executive said he could not find it and will call back in 10 mins but I did. It receive any call .
Please arrange a proper response again .

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