TVS Motor Company — Non availability of parts at service centres

It is sad to know in regards to the service centres lack of availability of parts despite of frequent inquiries regarding availability of it.This was my 3rd bad experience, and I also had complained regarding the 1st two bad experiences at Avian TVS workshop, sunpharma road vadodara, Gujarat, When my motorcycle was damaged and they had absolutely no regards towards it, with a bad attitude not only with me but my father as well.

On inquiry via phone call regarding availability of the tail light, I was asked to come there physically, and on going there I was told that the part is unavailable and will be needed to order with a pre-payment method towards it and also it might take about 15 days for it.
It is surprising, that the company service center doesn't have the parts needed.
The reason given was that my bike is old model and is no longer available so they don't keep the parts!.
Please look aftr the matter and do the needful.
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    TVS Motor Company Phone
    +91 44 2827 2233 [Regd. Office]
    TVS Motor Company Address
    Jayalakshmi Estates 5, Floor 8, Haddows Road, Chennai, Tamil Nadu, India - 600006
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