TVS Motor Company — Non issuance of rc book by sri vari motors/chennai-81--money receipt 20610 dated 10/03/2016

Address:	600003
Website:	WWW.TVSMOTORS.COM

We had purchased a tvs pep plus from sri vari motors by making 100 percent payment on 10/03/2016 but till date they had not send the rc book. On 23/02/2017 we went to collect the rc book in person with the cash receipt issued by them. But were informed by them that same can be handed over to the person concerned in whose name the vehicle is registered. When the purchase was made there was not any pre condition like that in the bill. There contention was that this money receipt might have been found by us on road. When we contended with them that why this was not send to our registered address by regd. Post, their reply was that we might have changed the address. We fail to understand when we have not informed them about the change of address, how they could predetermine the things. In order to avoid the four free services by us they are enacting all this. We were informed by them that on 25/02/2017 we will get the same by post, which we have not received