Tvs Motor Company — Not allowing to purchase from other showroom with same dealer | |||||
I have booked a tvs wego from saibaba tvs showroom, akurdi, pune by paying an amount of rs.3000; i wanted grey color but it is not available with them currently, so they told me to put red+black color as of now on their form and they will make the color available soon. Meanwhile i made an inquiry with same dealer in hinjawadi area; i got a much better quotation and assurance of my color choice plus heavy discount on accessories. So i decided to go with hinjawadi's showroom and requested akurdi showroom's sales person to transfer the same amount to hinjawadi branch. (Dealer is same, vehicle is same, only different branches due to preferred color choice and better quotation). But akurdi's rude sales person did not agree on this and asked me to pay rs 500 for cancellation and said that even my preferred color wont be available for next 1.5 months. My question is why should i pay this cancellation amount if i am not cancelling the purchase;instead i am just asking to transfer m amount from different branch for my preferred color and that to a better price Was this information helpful? | |||||
TVS Motor Company customer support has been notified about the posted complaint. | |||||
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+91 44 2827 2233 [Regd. Office]
Jayalakshmi Estates 5, Floor 8, Haddows Road, Chennai, Tamil Nadu, India - 600006
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