TVS Motor Company — not delivered on time and no update from service center

Address:

Thanjavur, Tamil Nadu, 614628

I have given my bike tvs wego for service to std motors pattukkottai dated on 10 december 2018 11:30 am and they committed the delivery date 14 december 2018 5:00 pm. The bike given to mr. Karthik. Till date there is no update and not delivered the bike. If i call the contact number which is given in the receipt, no one picks up. I went to the service center 3 times and bike is not ready.
The reason they told me that,
My 1st visit: (16 december 2018)
Sorry we forgot to do service your bike.
My second visit: (23 december 201):
They told me that the spare part self motor is not available in our service center we are awaiting for that and they committed again 24 december 2018 12:00 pm. Till now i do not receive my bike.

Note: they took me rs.2000/- as an advance and noted in delivery receipt without cash receipt.

I requesting you to please check your service centres and help your customer to keep confidence on tvs.

Regards
Ramesh