Tvs Motor Company — Not supportive to solve vehicle issue

My Jupitor is not starting and I reached out to nearby TVS service centre which is located at Umred road, near Soulbeat dance studio and Opposite to MRF tyre showroom Nagpur. After keeping it for 15 days they are saying that vehicle can not be repaired as we are not getting parts for it. And now they are asking me to reach out to another service center. I think this is not appropriate behavior.
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    TVS Motor Company Phone
    +91 44 2827 2233 [Regd. Office]
    TVS Motor Company Address
    Jayalakshmi Estates 5, Floor 8, Haddows Road, Chennai, Tamil Nadu, India - 600006
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