Tvs Motor Company — Not working of electric starter with in 2 years

Sir, purchased TVS Pept matte BSVI on 13-12-20. From Surya dealer Pavurchatram near Tenkasi.
Right from the date of purchase, I fed up with your product with "starting trouble".
I used to go to the dealer. He used to do something and charge fees. Cable wire changed, dislary water changed injecter changed and paid money for each occasion . Now he says electric starter to be changed.
In page 16 of service Guide, it is clearly mentioned that such type of things will be looked into, if happened within 2 two years.
Many times I ashamed with your product in the middle of the road.
Kindly issue necessary direction to your agent Surya pavurchatram Tenkasi district to replace the Electric starter at free of cost urgently.

Thanks ...loving customer A Sornam Education Department Retired. [protected]