TVS Motor Company — Offering second grade helmets in authorized dealer point

Hi, i have purchase TVS Jupiter @ your authorized dealer M/S CASA MOTORS PVT LIMITED, Near Stella College, VIJAYAWADA. At the same time they have collected Rs.850 towards helmet. But they are offering second grade, poor quality local brand helmets. i was denies to accept those helmets. How the TVS Motors is allowing local branch helmets in their authorized dealer points ? Even though completed 3 months they failure to deliver helmet to me. Very very irresponsible answers giving by their team.