TVS Motor Company — Paid excess amount bills not provided

Address:CENTRAL BANK OF INDIA 8-1-183 chandralok complex wyra road, Opposite kaveri hotel

Sir,
My name RAPOLU KIRAN I have purchased TVS Jupiter disc 125 CC Disc alloy wheels scooter at surypeta TVS showroom TELANGANA on 15.01.2022. I have paid Total Amount Rs. 1, 06, 930/- in three modes given below.
1.CASH Rs. 40, 000 (bill not given)
2.Phone pay Rs. 30, 000 ( phone pay no:[protected] said by showroom cashier)
3.Atm debit card Rs.36, 930 (told that inclusive 1.2% tax of Rs. 36, 500/-)
Total amount paid Rs. 1, 06, 930/-
but they are given bills for
bike invoice: Rs.82, 615
Insurance. : Rs. 4, 914
RTA amount: Rs. 8, 425
Total amount Rs. 95, 954/-

Showroom salesmen told that helmet free and accessories are cover, body steel frame, mirrors, side stand, usb port.
I received above accessories. but they given bill for helmet of Rs. 550/- this is not fare.
I didn't understand paid Rs. 1, 06, 930/- bills received Rs. 95, 954/- and (excluding helmet bill 550/- )difference amount Rs.10, 976/- not given any proof and I didn't receive any proper answer for this excess amount.
My new Scooty
chassis number: MD626AK42N1A69038
Engine number: BK4AN1303847

Contact Number: [protected] (R.KIRAN)
Alternate Contact Number: [protected]
Vehicle’s Registration Number: TS04FE7214
Purchase Dealership’s Name and Address:

LAXMI SAI AUTO AGENCY
1-4-249/38/A
BESIDE METRO HOSPITAL
SURYAPET 508213
TELANGANA
PH: [protected]
Dlr GST 36ARQPK2661L1Z9

I lodged complaint to tvs customer service on 21-january-2022 received grievance no TVS_Gr_[protected] but still no response to this.

Kindly check and do the needful sir.

Regards,
KIRAN.R
[protected]
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    Jayalakshmi Estates 5, Floor 8, Haddows Road, Chennai, Tamil Nadu, India - 600006
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