Tvs Motor Company — paid service

You people must b knowing Jyote TVS at bhubaneswar, odisha. I booked for a paid on Saturday 15 June 2019, via phn to the number [protected], that lady confirmed me that I should reach the workshop by 9:30am. I asked her if my service could b done earlier as I have to return early to my work place that is 55km away from that workshop. I could have done my vehicle servicing in any other showroom but I have an AMC done at Jyote TVS. I even received an SMS from the showroom that my service is booked on 16th June Sunday, 9:45 am (screenshot attached).
I reached there exactly at 9:30am and the attendant denied to give any sl.no. for my vehicle job card and said no number will be given unless the supervisor (Ravi) tells him. I contacted Ravi he said it's a holiday I can't make job card as it will be half day on Sunday.

Just tell me one thing (you) who ever is reading the mail...how irresponsible u all are ...i[censored] r not capable then why u gave me a date and time. I travelled 55km to reach there only because I paid for 4 services in advance as AMC. And now I have to return ...my travel of110 KMS all was useless as u people.

Now I only wish that ur company sells go down and a day TVS will shut down 4 ever.
This is not the only issue, earlier I met with an accident and went for emergency repair, I said I will claim insurance my sel[censored] just change all broken parts as I will pay 4 all the parts in cash from my pocket..they took 3hrs to make an estimation of the broken parts but at last in the workshop the same guy RAVI THE SUPERVISOR, without even listening my words said, "it will take more than 1 month, u take ur vehicle". I thought I was his NAUKAR.

But my sincere thanks to Ashirbad TVS they make my Jupiter as new within 24hrs.

Thanks 4 reading all these stuff above.
Yours customer Whose money also makes some part o[censored]r salary and also the salary of that Ravi (The Supervisor)
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    TVS Motor Company Phone
    +91 44 2827 2233 [Regd. Office]
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    Jayalakshmi Estates 5, Floor 8, Haddows Road, Chennai, Tamil Nadu, India - 600006
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